Shipping policy

Shipping Policy

At My Metal Detectors, we strive to provide our customers with the best possible service and ensure that your orders are delivered in a timely manner. Please review our shipping policy below for more details.

Shipping Timeframe
We aim to process and ship all orders as quickly as possible. However, due to varying demand and shipping conditions, delivery times may take anywhere between 2-4 weeks from the date of order confirmation. We appreciate your patience and understanding while we work to get your products to you.

Shipping Confirmation
Once your order has been shipped, you will receive a shipping confirmation email that includes tracking information (if applicable). Please allow a few days for the tracking information to become active.

Shipping Delays
While we do our best to meet the estimated shipping times, unexpected delays may occur due to high demand, seasonal factors, or carrier delays. Should there be any significant delay in your shipment, we will notify you via email.

Contact Information
For any questions or concerns regarding your order, please feel free to reach out to our customer service team at mymetaldetectors.service@gmail.com. We will do our best to assist you as soon as possible.

International Shipping
Currently, My Metal Detectors ships to select countries. Please note that customs, duties, or additional fees may apply for international shipments, which will be the customer's responsibility. Shipping times for international orders may also be longer due to customs processing.

Lost or Damaged Shipments
If you believe your shipment is lost, delayed, or has arrived damaged, please contact us immediately at mymetaldetectors.service@gmail.com. We will work with the shipping carrier to resolve the issue and ensure that you receive your order.

Shipping Address Errors
Please ensure that all shipping information is correct at the time of order. My Metal Detectors is not responsible for delays or lost packages due to incorrect or incomplete shipping addresses. Should you need to update your shipping address, contact us at mymetaldetectors.service@gmail.com as soon as possible.

Thank you for shopping with My Metal Detectors!